Heynoon Terms & Conditions — United States

Who we are & what we provide

• Heynoon offers women's health information, digital experiences, and tools to connect you with clinicians. Some services are currently offered via waitlist or early access.
• Heynoon does not provide emergency medical services. In an emergency, call 911 or local emergency services.
• Educational content is informational and not a substitute for professional medical advice, diagnosis, or treatment.

Eligibility and geography

• You must be at least 18 and able to form a binding contract.
• Use Heynoon only if you are located in the United States when accessing US-specific experiences.

Accounts and information

• Provide accurate information and keep any account or submission details current.
• You are responsible for safeguarding access to your submissions and any credentials you use.

Permitted and prohibited use

• Use Heynoon only for lawful purposes and in accordance with these Terms.
• Do not scrape, reverse engineer, probe, or disrupt the service; do not misuse forms or attempt to access data you are not authorized to access.
• Do not use Heynoon to send unlawful, harmful, or misleading content.

Health content and clinical services

• Clinical services, if provided, are delivered by licensed clinicians. They may be subject to separate informed consent, state-specific requirements, and additional terms from the clinician or care partner.
• Recommendations or care plans are based on information you provide; always consult your clinician for personalised advice.
• Telehealth, if offered, may have state-by-state limitations and consent requirements.

Payments

• If fees apply, pricing will be disclosed before you complete a purchase. You are responsible for charges, taxes, and any third-party fees (e.g., payment processors).
• Refunds or cancellations, if offered, will be described at the point of purchase or in accompanying terms.

Communications

• By providing contact details, you agree we may send service, transactional, and support messages.
• Marketing messages are optional; you can opt out at any time using the provided unsubscribe link or by contacting us.

Intellectual property

• Heynoon content, logos, trademarks, and designs are owned by Heynoon or its licensors. You may not use them without written permission.

Third-party links and services

• Links or references to third parties are provided for convenience. We are not responsible for third-party content, products, or services.

Disclaimers and limitation of liability

• Heynoon is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties, express or implied.
• To the fullest extent permitted by law, Heynoon is not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability for claims arising out of or related to the services will not exceed the amount you paid to us for the service at issue, or one hundred US dollars (USD $100) if no payment was made.

Indemnity

• You agree to indemnify and hold Heynoon harmless from claims arising from your violation of these Terms or misuse of the services.

Governing law and dispute resolution

• These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
• Courts in San Francisco County, California, will have exclusive jurisdiction, except where prohibited by law.

Changes to these Terms

• We may update these Terms. The “Last updated” date will reflect the latest version. Continued use after changes means you accept the updated Terms.

Contact

Questions about these Terms? Reach us at hello@heynoon.health.